We understand how important it is for you to receive your orders quickly. That's why we chose Colissimo as our delivery partner to ensure reliable and efficient service. Here is all you need to know about the delivery of your packages.
Delivery time
Once your order has been shipped, you can expect your parcel to be delivered within 2 to 4 business days. Please note that this is an estimate and may vary depending on your delivery address and shipping conditions.
Delivery tracking
To provide you with a seamless delivery experience, we provide you with a tracking number as soon as your order is shipped. You can use this number to track the delivery of your package on the Colissimo website. Thanks to real-time tracking, you will always know where your package is and when you can expect to receive it.
Delivery Options
Colissimo offers different delivery options to meet your needs:
Home delivery: Your parcel will be delivered to the delivery address you have indicated at the time of your order. Make sure you are available at this address to receive the package or provide clear instructions for reception.
Delivery costs
The delivery fee is €5.99 tax excl. for orders below €250 tax excl. However, we offer free shipping for orders equal to or greater than 250€ tax excl. Please note that these fees may vary depending on the weight of your order and your delivery address. You can consult the exact shipping costs when completing your order. Be sure to check the shipping fee information before confirming your purchase.
Customer service
If you have any questions or concerns about your delivery, our customer service team is here to help you. Feel free to contact us by phone or e-mail. We will do our best to resolve any problems related to your delivery as soon as possible.